How do you cope with clients who are not tech-savvy?

At Work Genie, we understand that not all clients have a strong understanding of technology. Therefore, we strive to make the process as easy as possible for all clients, regardless of their level of technical expertise. One way we do this is by explaining technical terms and concepts in plain language, using examples relevant to their specific project. We also provide detailed documentation and tutorials, so clients can refer back to them if they need to refresh their memory on a particular aspect of the project.

Additionally, we encourage clients to ask questions and voice any concerns they may have throughout the process. We can address them promptly and ensure they feel comfortable and confident with the technology. Ultimately, our goal is to provide clients with a positive and stress-free experience, even with limited technical knowledge. Clear communication, patience, and a willingness to educate are key factors in successfully working with clients who may be less familiar with the technology.